Shipping Policy

At Soulcore, we offer free shipping on all orders above ₹999.

And a fee of ₹99 on orders below.

We ship through trusted and reliable courier partners and/or Speed Post services. While we strive to deliver your order within the estimated timelines provided at checkout, Soulfuel is not liable for delays caused by courier partners or external factors beyond our control.

In rare cases where delivery is not possible due to reasons such as limited courier accessibility, remote locations, or unforeseen events (force majeure), we will inform you, cancel your order, and issue a full refund.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. SOULFUEL INDIA LLP is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9573958973 or info@soulcore.in

Currency

All transactions are processed in Indian Rupees (INR).

Business Hours

Our customer support hours are:  Monday to Friday, 10:00 AM – 6:00 PM (IST)

For support, email us at: info@soulcore.in