Terms & Conditions
Welcome to Soulcore. By accessing or using our website (www.soulcore.in) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, placing an order, or interacting with our services in any manner, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue using our website.
2. Eligibility
To make a purchase on Soulcore, you must:
- Be at least 18 years of age, or use the website under parental/guardian supervision
- Provide accurate, complete, and current information during checkout
- Use the website only for lawful purposes
- Soulcore reserves the right to refuse service or cancel orders at its discretion.
3. Product Information
We aim to provide accurate product descriptions, images, and details. However:
- Colors may vary slightly due to screen differences
- Product availability may change without prior notice
- Prices are subject to modification at any time
In case of any error in product information or pricing, Soulcore reserves the right to correct it and cancel or modify the order if necessary.
4. Orders & Payments
By placing an order, you authorize us to charge the full amount through your selected payment method. All payments are processed in Indian Rupees (INR).
Soulcore may refuse or cancel orders due to:
- Payment issues
- Suspicious or fraudulent activity
- Product unavailability
- Incorrect pricing or listing errors
- If an order is cancelled, you will be notified and refunded in full.
- 5. Shipping & Delivery
Please refer to our Shipping Policy for full details.
Key points include:
- Free shipping on orders above ₹999
- A fee of ₹99 for orders below ₹999
- Deliveries through trusted courier partners
- Soulcore is not liable for courier delays or external factors
Orders may be cancelled with a full refund if delivery is not possible due to remote locations, limited access, or unforeseen events
6. Returns, Replacements & Refunds
Please refer to our Return & Refund Policy (you can provide content, and I will write it).
7. Intellectual Property
All content on the Soulcore website—including text, images, graphics, logos, packaging, product names, and videos—is the exclusive property of Soulcore.
You may not copy, modify, reproduce, distribute, or use any content without written permission from Soulcore.
8. User Conduct
You agree not to:
- Use the website for fraudulent or unlawful purposes
- Interfere with website operations or security
- Copy, scrape, or misuse content
- Upload harmful or malicious software
Soulcore may restrict access for violating these terms.
9. Limitation of Liability
Soulcore is not liable for:
- Any harm caused by misuse of our products
- Delays, disruptions, or errors caused by third-party courier services
- Losses due to incorrect information provided by the customer
- Any indirect, incidental, or consequential damages
Our maximum liability is limited to the amount you paid for the product.
10. Privacy
Your personal information is handled according to our Privacy Policy. By using the website, you consent to the collection and use of your data as outlined there.
11. External Links
Our website may contain links to third-party sites. Soulcore is not responsible for the content, policies, or practices of these websites.
12. Modification of Terms
Soulcore reserves the right to update, change, or replace any part of these Terms & Conditions at any time. Changes will be posted on the website, and continued use of the website signifies acceptance.
13. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in [Your City/State — tell me and I’ll add it].
14. Contact Information
For any questions or concerns regarding these terms, please contact us:
Email: info@soulcore.in
Support Hours: Monday to Friday, 10:00 AM – 6:00 PM (IST)
